G-2800

Second Victim Experiences and Job Satisfaction among Nurses: A Cross-Sectional Study

 Ali Safdari ¹ ℗, Maryam Ghani Parsa ², Zahra Sadeghi ², Salman Khazaei ³, Mahdis Bahadori ², Ali Afshari ⁴ ©   

 
Abstract

Introduction: Adverse events in healthcare delivery are inevitable and can negatively impact the psychological well-being and professional functioning of nurses. The concept of the "Second Victim Experience" refers to the psychological and emotional distress that nurses may suffer after encountering such adverse events. Investigating the relationship between the second victim experience and job satisfaction is of great importance, as maintaining a motivated and stable workforce is key to providing high-quality patient care. This study aimed to determine the relationship between the second victim experience and job satisfaction among nurses working in teaching healthcare centers. Methods and Materials: This cross-sectional descriptive study was conducted in 2024 on 218 nurses employed in five teaching hospitals affiliated with Hamadan University of Medical Sciences. A multistage stratified sampling method was used: hospitals were considered as strata, and inpatient wards were randomly selected. Nurses from each ward were recruited by convenience sampling. Inclusion criteria included a minimum of two years of work experience, willingness to participate, holding at least a bachelor's degree, and no diagnosed history of psychiatric disorders. Data collection tools comprised the Second Victim Experience and Support Tool (SVEST), the Minnesota Satisfaction Questionnaire (MSQ), and a demographic checklist. After obtaining informed consent and ethical approvals, nurses completed the questionnaires. Data were analyzed using Stata version 14, applying descriptive statistics (mean, standard deviation, frequency, and percentage), the Shapiro-Wilk test for normality, Chi-square, independent t-test, and Spearman correlation tests. A significance level of 0.05 was considered. Results: The majority of participants were female (69.7%), married (68.4%), with a mean age of 34.88 ± 7.02 years, and held a bachelor's degree in nursing (93.2%). Over half had more than ten years of work experience, and 82.1% worked more than 40 hours per week. Correlation analysis revealed no significant relationship between the second victim experience and job satisfaction (r = -0.031, p = 0.648). Conclusion and Discussion: The findings of this study indicate no significant association between the second victim experience and job satisfaction. Therefore, the second victim experience does not directly affect nurses' job satisfaction. Nonetheless, given the inherently stressful and potentially harmful nature of the second victim experience, attention to nurses' mental health and provision of organizational support are essential to improve their psychological well-being and maintain the quality of care. Future research should focus on exploring potential mediating and moderating factors in this relationship to better understand the impact of the second victim experience on nurses' mental health and job performance.

Keywords: Second Victim Experience, Job Satisfaction, Nurses, Mental Health